Support

Email info@bookamore.com and tell us what you were doing when it went wrong. If it is about a particular appointment or client, say which. It saves a round trip.

For artists

I can't sign in

Sign in with the same method you signed up with, Google or Apple. Both are tied to the email address on the account, so a different address makes a different account rather than opening yours. If you signed up with one and only have the other now, email us and we will sort it out.

A client says they can't book

Booking links work once. If the client already used theirs, or the appointment was booked from it, send a new one from the service or from their contact card. Check the service is active, and that your hours leave a slot long enough for the work.

Changing or cancelling an appointment

Open it on the calendar. You can move it, mark it completed or a no-show, or cancel it. To let the client pick a new time themselves, send a reschedule link. It moves the existing appointment and does not ask for another deposit.

My website changes aren't showing

The design editor keeps your changes on the device until you publish, so clients keep seeing the last published version until you press it. If you edit on two devices, the second one is read-only until the first releases the lock.

Deleting your account

You can delete your account and everything in it from the app, under Account settings. There is a full description of what is removed on the account deletion page.

Your data

What we hold and who can see it is set out in the privacy policy, and what is removed when you close your account is on the account deletion page.